Your Enquiry.
Your Information.
How information submitted through Glasgow Tool Hire is used. Last updated: 22 October 2026.
Information You Provide
The enquiry form asks for your name, email address, service requirement and message. A contact number is optional. Please include business and site information relevant to the proposed hire, and avoid including sensitive personal information or details about other people without their agreement.
How We Use Your Details
We use enquiry information to understand and respond to your request, clarify requirements and discuss a potential hire arrangement. Responding to a request may involve steps you ask us to take before entering a contract. Reasonable security and abuse prevention measures may also be used to protect the website and form.
Sharing With A Local Firm
Your enquiry may be passed to a suitable local firm that can discuss the requested tool or plant hire. We ask for your agreement before doing so. Submitting the form does not itself give permission for that onward sharing.
Before sharing, you can ask which firm will receive the information and what details are needed. You can decline or withdraw agreement before the information is passed on. A receiving firm is responsible for explaining its own use of information and its hire terms.
Website And Hosting Information
Hosting and security services may process technical request data, such as an IP address, browser information and request timing, to deliver and protect the website. The form uses a hidden anti-spam field. This website does not add advertising trackers or analytics cookies in its supplied code.
Fonts are loaded from Google Fonts. Your browser contacts Google to retrieve the font files, which can involve processing technical request information under Google’s privacy terms. External reference links lead to other websites with their own privacy policies.
Storage And Retention
Enquiry information should be retained only for as long as needed to handle the request, meet applicable obligations and address related queries. The appropriate period depends on whether the enquiry progresses to a hire arrangement. Access should be limited to those who need the information for the stated purpose.
Your Choices And Rights
You may ask to access or correct your personal information, request deletion or restriction where applicable, or object to certain processing. Where processing depends on consent, you may withdraw that consent. Rights can depend on the purpose and legal basis of the processing.
Use the contact form and select Other Site Equipment, then begin your message with “Privacy Request”. Provide enough information to identify the enquiry without sending identity documents through the form. Necessary identity checks may be requested separately.
If you have a concern about the handling of personal information, you can contact the Information Commissioner’s Office.
Policy Updates
This page may be updated when the enquiry process or website changes. Check the date above for the current version.